contentVercel
Write in Active Voice
MUST
MUST: Write instructions, empty states, and errors in active voice — "Install the CLI", not "The CLI will be installed".
Lead every instruction with the verb the user performs, not with what happens to them
Bad
Good
Why it matters
Passive constructions hide the actor, so the reader has to reconstruct who does what before they can act. Active voice puts the verb first and cuts word count, which matters most in instructions, empty states, and error copy where the user is already stuck.